{"id":26590,"date":"2022-12-20T13:08:11","date_gmt":"2022-12-20T12:08:11","guid":{"rendered":"https:\/\/stepover.com\/agb\/"},"modified":"2025-03-11T19:16:46","modified_gmt":"2025-03-11T18:16:46","slug":"terminos-y-condiciones","status":"publish","type":"page","link":"https:\/\/stepover.com\/es\/terminos-y-condiciones\/","title":{"rendered":"T\u00e9rminos y condiciones"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"26590\" class=\"elementor elementor-26590 elementor-11828\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"ob-is-breaking-bad elementor-section elementor-top-section elementor-element elementor-element-72be5133 elementor-section-full_width restricted-width-header elementor-section-height-default elementor-section-height-default\" data-id=\"72be5133\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ob_bbad_use_it&quot;:&quot;yes&quot;,&quot;_ob_bbad_sssic_use&quot;:&quot;no&quot;,&quot;_ob_glider_is_slider&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-60f24904\" data-id=\"60f24904\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ob_bbad_is_stalker&quot;:&quot;no&quot;,&quot;_ob_teleporter_use&quot;:false,&quot;_ob_column_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_column_has_pseudo&quot;:&quot;no&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<section class=\"ob-is-breaking-bad ob-bb-inner elementor-section elementor-inner-section elementor-element elementor-element-49b4ccd1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"49b4ccd1\" data-element_type=\"section\" data-settings=\"{&quot;_ob_bbad_use_it&quot;:&quot;yes&quot;,&quot;_ob_bbad_sssic_use&quot;:&quot;no&quot;,&quot;_ob_glider_is_slider&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-7f891478\" data-id=\"7f891478\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ob_bbad_is_stalker&quot;:&quot;no&quot;,&quot;_ob_teleporter_use&quot;:false,&quot;_ob_column_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_column_has_pseudo&quot;:&quot;no&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4df701a7 ob-harakiri-inherit ob-has-background-overlay elementor-widget elementor-widget-heading\" data-id=\"4df701a7\" data-element_type=\"widget\" data-settings=\"{&quot;_ob_use_harakiri&quot;:&quot;yes&quot;,&quot;_ob_harakiri_writing_mode&quot;:&quot;inherit&quot;,&quot;_ob_harakiri_text_clip&quot;:&quot;none&quot;,&quot;_ob_perspektive_use&quot;:&quot;no&quot;,&quot;_ob_poopart_use&quot;:&quot;yes&quot;,&quot;_ob_shadough_use&quot;:&quot;no&quot;,&quot;_ob_allow_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_widget_stalker_use&quot;:&quot;no&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">T\u00e9rminos y condiciones<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15bf5851 ob-has-background-overlay elementor-widget elementor-widget-woocommerce-breadcrumb\" data-id=\"15bf5851\" data-element_type=\"widget\" data-settings=\"{&quot;_ob_perspektive_use&quot;:&quot;no&quot;,&quot;_ob_poopart_use&quot;:&quot;yes&quot;,&quot;_ob_shadough_use&quot;:&quot;no&quot;,&quot;_ob_allow_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_widget_stalker_use&quot;:&quot;no&quot;}\" data-widget_type=\"woocommerce-breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav class=\"woocommerce-breadcrumb\" aria-label=\"Breadcrumb\">StepOver<\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"ob-is-breaking-bad elementor-section elementor-top-section elementor-element elementor-element-beef25 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"beef25\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ob_bbad_use_it&quot;:&quot;yes&quot;,&quot;_ob_bbad_sssic_use&quot;:&quot;no&quot;,&quot;_ob_glider_is_slider&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-114718f1\" data-id=\"114718f1\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ob_column_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_column_has_pseudo&quot;:&quot;no&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-50a1b68 ob-harakiri-inherit ob-has-background-overlay elementor-widget elementor-widget-heading\" data-id=\"50a1b68\" data-element_type=\"widget\" data-settings=\"{&quot;_ob_use_harakiri&quot;:&quot;yes&quot;,&quot;_ob_harakiri_writing_mode&quot;:&quot;inherit&quot;,&quot;_ob_harakiri_text_clip&quot;:&quot;none&quot;,&quot;_ob_perspektive_use&quot;:&quot;no&quot;,&quot;_ob_poopart_use&quot;:&quot;yes&quot;,&quot;_ob_shadough_use&quot;:&quot;no&quot;,&quot;_ob_allow_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_widget_stalker_use&quot;:&quot;no&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Condiciones de pedido<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"ob-is-breaking-bad ob-bb-inner elementor-section elementor-inner-section elementor-element elementor-element-6bc646b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6bc646b\" data-element_type=\"section\" data-settings=\"{&quot;_ob_bbad_use_it&quot;:&quot;yes&quot;,&quot;_ob_bbad_sssic_use&quot;:&quot;no&quot;,&quot;_ob_glider_is_slider&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7789a76\" data-id=\"7789a76\" data-element_type=\"column\" data-settings=\"{&quot;_ob_bbad_is_stalker&quot;:&quot;no&quot;,&quot;_ob_teleporter_use&quot;:false,&quot;_ob_column_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_column_has_pseudo&quot;:&quot;no&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1ffabbe ob-harakiri-inherit ob-has-background-overlay elementor-widget elementor-widget-text-editor\" data-id=\"1ffabbe\" data-element_type=\"widget\" data-settings=\"{&quot;_ob_use_harakiri&quot;:&quot;yes&quot;,&quot;_ob_harakiri_writing_mode&quot;:&quot;inherit&quot;,&quot;_ob_postman_use&quot;:&quot;no&quot;,&quot;_ob_perspektive_use&quot;:&quot;no&quot;,&quot;_ob_poopart_use&quot;:&quot;yes&quot;,&quot;_ob_shadough_use&quot;:&quot;no&quot;,&quot;_ob_allow_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_widget_stalker_use&quot;:&quot;no&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Entrega \/ Zonas de entrega<\/h3><ul><li style=\"list-style-type: none;\"><ul><li>Una entrega es un env\u00edo \u00fanico (de uno o m\u00e1s paquetes) a una \u00fanica direcci\u00f3n en un momento dado.<\/li><li>StepOver GmbH (StepOver Europe) realiza entregas exclusivamente a clientes corporativos y empresas dentro de la UE.<\/li><li><span style=\"font-style: inherit; font-weight: inherit; background-color: var( --e-global-color-accent );\">Las entregas fuera de la UE se realizan a trav\u00e9s de\u00a0<\/span><a style=\"font-size: 16px; font-style: inherit;\" href=\"https:\/\/stepover.com\/impressum-stepover-international\/\" rel=\"noopener\">StepOver International GmbH<\/a><span style=\"font-style: inherit; font-weight: inherit; background-color: var( --e-global-color-accent );\">.<\/span><\/li><li style=\"font-size: 16px;\"><a href=\"http:\/\/www.stepoverinfo.net\/TRA\" target=\"_blank\" rel=\"noopener\">Puede encontrar nuestras condiciones detalladas de entrega y env\u00edo aqu\u00ed.<\/a><\/li><\/ul><\/li><\/ul><h3>Modos de pago<\/h3><p>El pago se realiza por adelantado o mediante factura a pagar por transferencia en un plazo de 10 d\u00edas del importe neto sin deducciones.<\/p><h3><strong>Gastos de env\u00edo<\/strong><\/h3><ul><li style=\"list-style-type: none;\"><ul><li>No hay gastos de env\u00edo por la compra y descarga del software.<\/li><li><span style=\"font-style: inherit; font-weight: inherit; background-color: var( --e-global-color-accent );\">El coste de env\u00edo de nuestras tabletas de firma <\/span><a style=\"font-size: 16px; font-style: inherit;\" href=\"https:\/\/www.stepoverinfo.net\/TRA\/\" target=\"_blank\" rel=\"noopener\">se puede consultar aqu\u00ed<\/a><span style=\"font-style: inherit; font-weight: inherit; background-color: var( --e-global-color-accent );\">.<\/span><\/li><\/ul><\/li><\/ul><h3><strong>Tiempo de entrega<\/strong><\/h3><p>Para cantidades peque\u00f1as, el plazo de entrega de StepOver suele ser de 3 a 14 d\u00edas laborables. Si un art\u00edculo no est\u00e1 disponible inmediatamente o si el plazo de entrega se prolonga por cualquier otro motivo, le notificaremos el retraso por correo electr\u00f3nico o por tel\u00e9fono dentro de nuestro plazo de entrega habitual. <a href=\"http:\/\/www.stepoverinfo.net\/TRA\" target=\"_blank\" rel=\"noopener\">Puede encontrar nuestras condiciones de entrega y env\u00edo detalladas aqu\u00ed<\/a>.<\/p><h3><strong>Condiciones generales<\/strong><\/h3><p>.<\/p><div><p>Para los productos de hardware, se aplican las especificaciones t\u00e9cnicas de la ficha t\u00e9cnica del producto en el momento de la compra.<\/p><div>Adem\u00e1s, se aplican nuestros t\u00e9rminos y condiciones de reparaci\u00f3n:<\/div><div><a href=\"https:\/\/www.stepoverinfo.net\/REP\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.stepoverinfo.net\/REP\/<\/a><\/div><div>\u00a0<\/div><div>Adem\u00e1s, se aplican nuestras condiciones de garant\u00eda:<\/div><div><a href=\"https:\/\/www.stepoverinfo.net\/GAR\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.stepoverinfo.net\/GAR\/<\/a><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a520506\" data-id=\"a520506\" data-element_type=\"column\" data-settings=\"{&quot;_ob_bbad_is_stalker&quot;:&quot;no&quot;,&quot;_ob_teleporter_use&quot;:false,&quot;_ob_column_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_column_has_pseudo&quot;:&quot;no&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-825dd45 ob-harakiri-inherit ob-has-background-overlay elementor-widget elementor-widget-text-editor\" data-id=\"825dd45\" data-element_type=\"widget\" data-settings=\"{&quot;_ob_use_harakiri&quot;:&quot;yes&quot;,&quot;_ob_harakiri_writing_mode&quot;:&quot;inherit&quot;,&quot;_ob_postman_use&quot;:&quot;no&quot;,&quot;_ob_perspektive_use&quot;:&quot;no&quot;,&quot;_ob_poopart_use&quot;:&quot;yes&quot;,&quot;_ob_shadough_use&quot;:&quot;no&quot;,&quot;_ob_allow_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_widget_stalker_use&quot;:&quot;no&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>Tratamiento de datos personales<\/strong><\/h3>\n<p>.<br>Consulte nuestra <a style=\"font-size: 16px; background-color: #ffffff;\" href=\"https:\/\/stepover.com\/datenschutz\/\" rel=\"noopener\">informaci\u00f3n general sobre protecci\u00f3n de datos<\/a>.<\/p>\n<p><strong style=\"font-size: 1.5em;\">Conclusi\u00f3n del contrato de compra<\/strong><br>El contrato de compra solo se confirmar\u00e1 con el env\u00edo de nuestra confirmaci\u00f3n de pedido. El env\u00edo de la confirmaci\u00f3n del pedido puede sustituirse por el env\u00edo directo de la mercanc\u00eda.<\/p>\n<h3>Retenci\u00f3n de la propiedad<\/h3>\n<p>Los productos adquiridos seguir\u00e1n siendo propiedad de StepOver GmbH hasta la recepci\u00f3n \u00edntegra del pago.<\/p>\n<h3>Observaciones sobre la tramitaci\u00f3n<\/h3>\n<p>Por favor, comprenda que s\u00f3lo podemos procesar los formularios de pedido que hayan sido rellenados completa y correctamente.<br>Nota: Tenga en cuenta nuestras <a href=\"https:\/\/stepover.com\/datenschutz\/\" rel=\"noopener\">notas generales sobre protecci\u00f3n de datos.<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Condiciones de pedido Entrega \/ Zonas de entrega Una entrega es un env\u00edo \u00fanico (de uno o m\u00e1s paquetes) a una \u00fanica direcci\u00f3n en un momento dado. StepOver GmbH (StepOver Europe) realiza entregas exclusivamente a clientes corporativos y empresas dentro de la UE. Las entregas fuera de la UE se realizan a trav\u00e9s de\u00a0StepOver International [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":10,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"disabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-26590","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/stepover.com\/es\/wp-json\/wp\/v2\/pages\/26590","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stepover.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/stepover.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/stepover.com\/es\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/stepover.com\/es\/wp-json\/wp\/v2\/comments?post=26590"}],"version-history":[{"count":0,"href":"https:\/\/stepover.com\/es\/wp-json\/wp\/v2\/pages\/26590\/revisions"}],"wp:attachment":[{"href":"https:\/\/stepover.com\/es\/wp-json\/wp\/v2\/media?parent=26590"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}