Contracts and claims in the insurance industry
Simple & fast with digital signatures
Many insurance companies are increasingly using digital signatures. Not least because the electronic signature enables legally secure processing of contract conclusions and claims settlement. With the digital signature, contracts can be signed quickly and without cumbersome scanning or mailing. Customers sign their contract on their smartphone, tablet or computer – paperless and convenient. In the event of a claim, the policyholder is obliged to provide the insurance company with authorized documents and cost items relevant to the claim. For a long time, this was a time-consuming and nerve-wracking process. With the use of digital signature processes from StepOver, the exchange of documents between the insurance company and the policyholder becomes simple, fast and efficient.
StepOver’s signature solutions have proven themselves many times over in the insurance industry and are used, among others, by these providers:
AXA Insurances uses the eSignatureOffice software with approx. 8,500 signature pads in exclusive sales. At the same time, AXA also relies on the use of mobile devices such as tablet PCs and iPads as well as remote signatures, where the customer and advisor do not have to be in the same place. Signatures can be made conveniently and easily during the online consultation or flexibly and efficiently at home after the consultation. For this purpose, the StepOver cloud solution webSignatureOffice was integrated into the sales applications.
At Wüstenrot & Württembergische, almost 13,000 signature pads are in use in conjunction with the signature software eSignatureOffice. Since 2020, tablet PCs have also been used for the e-signature.
Other StepOver users from the insurance industry include LVM Insurance with 9,000 signature pads, tablet PCs and mobile devices, as well as Roland Legal Protection for internal use on computers and mobile devices in sales.