Terms and Conditions

Ordering conditions

Delivery / Delivery areas

  • A delivery is defined as a one-off dispatch (of one or more parcels) to a specific address at a certain time.
  • StepOver GmbH (StepOver Europe) delivers exclusively to corporate customers within the EU.
  • Deliveries outside the EU are carried out by StepOver International GmbH.
  • Our detailed delivery and shipping conditions can be found here.

Payment Method

Delivery is by invoice – payable within 10 days (strictly net). The StepOver GmbH reserves the right to change the method of payment in advance payment. The customer will be informed in time in this case.

Shipping costs

The shipping costs for our signature pads can be found here.

Delivery time

Delivery time by StepOver GmbH (StepOver Europe) is usually 3-14 working days. If an item is not directly available or the delivery time needs to be extended for (an) other reason(s), we will inform you of the delay by e-mail or phone within our normal delivery time.

Further applicable conditions

For hardware products, the technical specifications of the product’s data sheet at the time of purchase apply.

Furthermore our repair conditions apply:

Furthermore our warranty conditions apply:


Processing of personal data

See our general information on data protection.

Conclusion of the purchase contract

The purchase contract is only deemed concluded once the order confirmation is sent. Sending the order confirmation may be replaced by direct sending of the goods.

Retention of title

The goods ordered will remain the property of StepOver GmbH until payment has been received in full.

Information on processing

Please note that we can only process the order form provided it has been filled out fully and correctly. 
Note: Please note our general information on data protection.

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